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We are constantly searching for ways to improve our level of service and customer satisfaction. We have found that the most effective way to do so is with feedback from our customers. Please take a moment to complete this brief survey so we know where we can improve. Thank you, your participation is greatly appreciated.
Please rate the following on a scale of 1 to 10.
1 • 2 • 3 • 4 • 5 • 6 • 7 • 8 • 9 • 10
(Unsatisfied) • (Satisfied) • (Extremely Satisfied)
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Inside Sales Department |
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| Call answered in a timely manner |
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| Professionalism and courtesy beginning, ending and during call |
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| Ability of representatives to properly address your needs |
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| Accuracy of parts ordered |
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Delivery Staff |
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| Parts delivered within the time frame promised |
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| Conduct themselves as professionals when in your establishment |
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| Maintain a professional appearance and attitude in your establishment |
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Accounting Department |
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| Accuracy of invoices and statements |
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| Any billing errors corrected in a timely and professional manner |
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| Call answered in a timely manner |
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| Professionalism and courtesy beginning, ending and during call |
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| Ability of representatives to properly address your needs |
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Outside Sales Department |
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| Are available and accessible to you when needed |
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| Handle problems and concerns in a timely manner |
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| Conduct themselves as professionals when in your establishment |
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| Are courteous and respectful of your time |
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| Discuss products and services that are important to you |
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Comments (optional)
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Customer Information
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Customer Name:
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City, State:
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